giv.care Terms of Service and SMS Terms

Effective date: November 3, 2026

These Terms of Service ("Terms") apply to the giv.care website at https://www.giv.care and to the text message program described below. giv.care is operated by GC MANAGEMENT UT, INC., doing business as Giv Care and giv.care ("giv.care," "we," "us," or "our"), a Utah home care agency that provides personal care and homemaker services, often delivered by caregivers who are family members or friends of the client.

By using our website, our services, or our text message program, you agree to these Terms. If you do not agree, please do not use them.

1. SMS / Text Message Terms

Program name and description

Program name: giv.care Caregiver and Client Notifications

Sending number: +1 (833) 368-2273 (toll-free)

giv.care sends transactional and operational text messages related to the care services we coordinate. These messages are not marketing or promotional. They may include:

• For caregivers: missed-shift alerts, clock-in and clock-out reminders, shift and schedule notices, credential, certification, and training expiration reminders, and account or support messages.
• For clients and families: service notices (for example, schedule or caregiver updates) and account or support messages.

We do not send marketing or promotional text messages through this program.

How you opt in

• Caregivers opt in by providing their mobile phone number to giv.care during the caregiver application, hiring, or onboarding process and agreeing to receive text messages about their shifts, schedule, credentials, training, and account.
• Clients and families opt in by providing their mobile phone number to giv.care during intake or service setup and agreeing to receive text messages about their services and account.

Providing your phone number to receive these texts is not a condition of purchasing any goods or services. You can choose to be contacted by email or phone instead by contacting us at support@giv.care.

Message frequency

Message frequency varies based on your schedule, shifts, and account activity.

Cost

Message and data rates may apply. Check with your mobile carrier for details about your plan.

How to opt out

Reply STOP to any message to stop receiving texts from us. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again. To opt back in, reply START or contact us.

How to get help

Reply HELP to any message for help, or contact us:

• Email: support@giv.care
• Phone: (323) 448-2273 (323-GIV-CARE)

Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy of your mobile information

We respect your privacy. No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers that help us deliver the messages (such as our messaging provider), who may only use it for that purpose.

For more information about how we handle your information, see our Privacy Policy: https://www.giv.care/privacy-policy

No medical advice or emergencies by text

Our text messages are for scheduling, account, and service information only. They are not medical advice and are not a substitute for care from a licensed medical professional. Do not use text messages to report a medical emergency. In an emergency, call 911.

2. Website and Service Terms

Use of our website and services

You agree to use our website, services, and text messages only for lawful purposes and in line with these Terms. You agree not to:

• Provide false or misleading information, including about your identity, your hours worked, or your credentials.
• Use the website or our systems to harass, threaten, or harm anyone.
• Try to gain unauthorized access to our website, systems, or other users' accounts.
• Interfere with or disrupt the website or the services, or upload viruses or harmful code.
• Copy, scrape, or reuse content from the website for commercial purposes without our permission.

If you have an account with us, you are responsible for keeping your login information secure and for activity that occurs under your account.

Caregivers and clients

Employment of caregivers and the delivery of care services are also governed by separate agreements, policies, and applicable law (for example, caregiver employment paperwork and client service agreements). If those agreements conflict with these Terms, those agreements control for the subject they cover.

No medical advice

Information on our website and in our messages is general information only and is not medical, legal, or financial advice. Always seek the advice of a qualified health care provider with any questions about a medical condition.

Content and intellectual property

The giv.care name, logo, and website content belong to giv.care or its licensors. You may view and print website content for your personal, non-commercial use. Any other use requires our written permission.

Links to other websites

Our website may link to websites we do not control. We are not responsible for the content or practices of those websites.

Disclaimer

Our website and text messages are provided "as is" and "as available." We work to keep information accurate and messages timely, but we do not guarantee that the website or messages will always be available, error-free, or delivered on time.

Limitation of liability

To the fullest extent allowed by law, giv.care and its officers, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the text message program, including delayed, undelivered, or misdirected messages. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Governing law

These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-law rules. Any dispute related to these Terms will be handled in the state or federal courts located in Utah.

Changes to these Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on this page and change the effective date above. Your continued use of our website, services, or text messages after changes are posted means you accept the updated Terms.

3. Contact Us

If you have questions about these Terms or our text message program, contact us:

GC MANAGEMENT UT, INC. dba Giv Care (giv.care)
7659 South Main Street
Midvale, Utah 84047
Email: support@giv.care
Phone: (323) 448-2273 (323-GIV-CARE)